What to Expect
We are here to deliver the best learning experience. Watch the video to learn more about what to expect in your course.
A PC or Mac computer or tablet installed with a reliable internet connection and an up-to-date browser is required for all courses. For Live Online courses, it is beneficial to have a microphone and webcam, but you can participate using the chat feature if that’s all you have. You need to ensure your microphone and camera permissions are set to allow access to the online learning management platforms.
How to get started with Online Learning
If you are enrolled in any type of online course, you will receive an email before or on the day your course starts with instructions on how to login to the course. The first time you log in you will be asked to create a new password, using the password reset feature. UBC will never ask you for this password.
If UBC Sauder Continuing Business Studies cancels courses due to insufficient enrolment or other unforeseen circumstances, a full refund will be processed by the original payment method.
If you would like to transfer from one course to another or change course sections, you must send an email to email@example.com at least 3 business days before the course begins. Refunds are issued net of $50 fee per transaction. No refund are issued for requests made within three days of the course start date.
Course & Bootcamp Withdrawals
If you would like to withdraw from a course or program (*some exceptions apply), you must send an email to firstname.lastname@example.org at least 3 business days before a course or 10 business days before a bootcamp. Refunds will be issued net of $50 fee for courses, and $100 fee for bootcamps, per transaction of a transfer or withdrawal. No refund will be issued for requests made within 3 business days for courses or 10 business days for bootcamp start dates. You are considered registered in the course/bootcamp even if you are no longer attending classes.
*Project Management Bootcamp Program Withdrawal
Project Management Bootcamp requires a deposit at time of registration that is non-refundable should you wish to withdraw prior to or during the program.
**Note: If you are using FSG funds, 10 business days notice is required for transfers or withdrawals.
Should you require academic accommodations and other support due to a disability you are encouraged to register with the Centre for Accessibility. Learn more.