Build Your Business Analyst Skillset. Become an Agent of Change.
Today’s business environment is characterized by complexity and change creating an ever-present demand for skilled business analysts. Employing analytical, problem solving, leadership, and communication skills, business analysts facilitate organizational change and deliver value to stakeholders.
Take your career to the next level as you learn the skills and techniques of a professional business analyst. This comprehensive program, which can be completed fully online or through a blended format, is founded in the industry standards set by the International Institute of Business Analysis (IIBA®) in their Guide to the Business Analysis Body of Knowledge (BABOK®), the Agile Extension to the BABOK Guide and the Project Management Institute (PMI)® Project Management Body of Knowledge (PMBOK® Guide).
|NEXT START DATE||
April 30th, 2019
|Duration||9 to 12 Months|
|Per course cost||from $995|
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Apply your learning to:
- Understand business analysis techniques and processes
- Analyze and synthesize organizational information.
- Define problems, consider opportunities and recommend a course of action
- Build a shared understanding between the project team and stakeholders
- Solve problems and facilitate solutions.
- Communicate a course of action to achieve organizational goals.
- Contribute to the bottom line.
- Acquire Continuing Development Units (CDUs) or Professional Development Units (PDUs), which can be used towards Project Management Institute or International Institute of Business Analysis certifications
- Pursue the Certified Business Analysis Professional (CBAP®) designation or other related industry professional certifications offered through the IIBA® or PMI®.
|Location||All courses are held online and facilitated by an online instructor.|
|Courses and Duration||
Regular Program - consists of seven courses, ranging from four to eight weeks in duration. Regular program students are able to complete the program in one year.
Fast-Track Program - consists of three bundles of two to three courses, ranging from nine to fourteen weeks. Fast-Track program students are able to complete the program in just under nine months.
For either program, all courses must be completed within two years.
Regular and Fast Track Programs
Courses are offered throughout the year with a specific start and end date.
Learning is self-paced. Courses include webinars and office hours that may require login at specific times.
Program Declaration Fee: $200 (non-refundable)
Regular Program Course Fees: From $995 to $1250.
Fast-Track Program Course Bundle Fees: From $2250-$2916
Regular Program Full Tuition*: $7,985
Fast -Track Program Full Tuition*: $7,740
*Tuition is comprised of the cumulative cost of individual courses plus the program declaration fee.
Hours of Study
Six to ten hours per week for each course
10 to 15 hours per week for each course
Comprised of seven required courses in the regular program and three courses in the Fast-Track program, the UBC Certificate in Business Analysis program provides students with a rich and practical learning experience that includes lectures, videos, group discussions, and research and project assignments. Theory-based learning is augmented by case studies and exposure to topics central to current industry practices and standards.
Strategically designed by a team of industry and academic experts, the program is grounded in industry best practices and applications. Planning, problem solving, critical thinking – students acquire skills to be effective in the business analyst role.
Note: Students are required to have access to flowcharting software such as Microsoft Visio®, PowerPoint® or SmartDraw® to complete some assignments.
Regular Program Required Courses
Click the More link below for course descriptions, fee and registration information.
- Business Analysis Fundamentals
- Develop your understanding of the role and function of the business analyst and the ability to identify business processes to improve workflow in waterfall and Agile methodologies.
- 36 CDUs/36 PDUs
- Business Analysis Planning and Project Management
- Organize and manage resources so as to meet project objectives within defined scope, quality, time and cost constraints.
- Co-requisite: Business Analysis Fundamentals
- 40 CDUs/48 PDUs
- Business Analysis Effective Communication
- Develop writing skills that meet communication best practices in the context of the business analyst role.
- Co-requisite: Business Analysis Fundamentals
- 40 CDUs/48 PDUs
- Business Analysis Requirements Lifecycle Management
- Develop a systematic approach to business analysis starting with defining a clear problem statement and apply best practice methodologies for analyzing and evaluating requirements to ensure success.
- Co-requisite: Business Analysis Fundamentals
- 40 CDUs/48 PDUs
- Business Analysis Leadership and Teamwork
- Examine organizational behaviour and understand what it takes to be a leader in the business analyst role focusing on coaching and cross-functional team building..
- Co-requisite: Business Analysis Fundamentals
- 40 CDUs/48 PDUs.
- Change Management Fundamentals
- Identify business concerns through requirements gathering and analysis, and propose and model effective solutions with measurable reportable outcomes.
- Agile Product Ownership
- Acquire the skills to work with an Agile software development team to deliver stakeholder value. This course looks at the product owner’s responsibilities in the five levels of planning.
Regular Program Required Courses
The following sequence is recommended:
|Title||Fall (2019)||Winter (2019)||Spring/Summer (2019)|
|Business Analysis Fundamentals (100% Online)
|- Online||Apr 30 - Online|
Business Analysis Effective Communication
|- Online||May 7 - Online|
|Business Analysis Requirements Lifecycle Management
|Jun 18 - Online|
Business Analysis Leadership and Teamwork
|Mar 19 - Online||Jun 18 - Online|
|Business Analysis Planning and Project Management
|Jun 11 - Online|
|Change Management Fundamentals
|Agile Product Ownership
|May 24 - In class|
*Note : The Business Analysis program curriculum has changed. It has been updated to reflect industry changes. If you are currently in the program and have any questions about your courses, please email firstname.lastname@example.org.
The courses in the UBC Certificate in Business Analysis are developed by qualified professionals with years of teaching and hands-on experience gained in the field.
UBC's online instructors are business professionals experienced in online adult education and skilled in the online facilitation and guidance of students on a one-to-one and group basis. They provide continuous support as well as feedback and assessment through email communication and online discussions, assignments and projects to make sure you get the most out of your learning experience.
Susan Grubmayr is a business analyst, project/program manager and consultant with over 20 years experience with Fortune 500 companies and startups across a wide range of industries. Her work has included project, program and vendor management as well as strategic planning and business process design with an integration focus that includes e-Business, enterprise application integration and business intelligence. Susan holds a Bachelor of Mathematics in Math and Computer Science from the University of Waterloo, an MBA in Finance from the University of Calgary and the Project Management Professional designation (PMI)®.
Courses taught: Fundamentals of Business Analysis; Written Business Analysis Communications; Management Leadership and Team Building for Business Analysists; Requirements Gathering, Analysis and Documentation.
Azeema Jamal has over 13 years of experience in the financial services sector specializing in risk, underwriting, business process management, strategic planning, business analysis methodologies, call center development, project management, change management and regulatory compliance. She hires and trains business analysts and provides technical advice and expertise to key stakeholders on operational practices, regulations and opportunities for improvement. Azeema holds a UBC BCom degree along as well as UBC Certificate in Business Analysis.
Courses Taught: Requirements Gathering, Analysis and Documentation; Change Management and Process Implementation; Written Business Analysis Communications; Fundamentals of Business Analysis.
Cindy Jeromin brings extensive experience in information and communication technology, e-business development, and business analysis to her role as instructor in the Business Analysis Program. She has worked for the Federal Government, Western Economic Diversification Canada and most recently the Port of Vancouver where as Safety and Emergency Management Specialist, her focus is risk management, process improvement and systems development. Cindy holds a Master’s degree in Knowledge Management and is an Associate Business Continuity Planner (ABCP).
Eunice MacCharles is a Certified Business Analysis Professional (CBAP®) with over 18 years experience in large and small scale software development and implementation projects. She has worked across a variety of industries, including non-profits, banking, telecommunication, professional services, hospitality, higher education, and insurance. She is a skilled facilitator with a knack for bringing clarity and structure to complex business and technical problems and enjoys coaching and mentoring those new to the business analysis field. Eunice holds an Honours BA in History and Philosophy from the University of Toronto, an Executive Leadership Certificate and a Certificate in Project Leadership from Cornell University. She is an International Institute of Business Analysis (IIBA) Vancouver Chapter Board Member and an Advisory Board Member for the ProjectWorld*BAWorld 2018 conference in Vancouver.
Hasnain Rizvi is an acclaimed public speaker, mentor and coach and has managed mission critical complex programs and projects for such clients as Canadian Crown Corporation, the Government of Newfoundland and Labrador, as well as Amdocs where he led a significant business transformation program. He also spent a decade in California leading projects for Fortune 500 companies. Hasnain is a graduate of Caltech’s Project Management Program and holds an impressive number of professional certifications including Project Management Professional (PMI®), Certified Business Analysis Professional (CBAP®), PMI Agile Certified Professional (PMI-ACP®) and PMI Risk Management[CD1] Professional (PMI-RMP®).
Courses Taught: Management, Leadership and Team Building for Business Analysts (100% Online), Fundamentals of Business Analysis (100% Online), Requirements Gathering, Analysis and Documentation (100% Online)
Grace Shi has more than 20 years experience in engagement and delivery management with major companies and has dealt with complexity, uncertainty, dynamics and lifecycle management. She has six years of experience in in-class post-secondary teaching and has been instructing in UBC Sauder Continuing Business Studies online programs since 2007. Grace holds a M. Eng. and B. Sc. In Computer Engineering, an MBA in Management of Technology and Project Management Institute Program Management Professional (PMI-PgMP®) certification.
Courses Taught: Business Analysis Planning and Project Management (100% Online), Stakeholder Engagement for Business Analysts (100% Online), Fundamentals of Business Analysis (100% Online)
Li Yang is a Certified Business Analysis Professional (CBAPR®) and principal and owner of iACT Consulting[CD2] [CR3] Ltd. which offers business analysis and project management services. Li has over 15 years of sales, marketing, project management and more recently business analysis experience in both China and Canada In teaching, she draws on her practical knowledge of health care, insurance, banking, transportation, call centre, and non-profit organizations.
Courses Taught: Fundamentals of Business Analysis (100% Online), Stakeholder Engagement for Business Analysts (100% Online), Business Analysis Planning and Project Management (100% Online)
Holly Zhang has over 20 years of experience in information technology development, business analysis and adult education and taught courses in information technology at the university level in China for six years before she came to Canada. Her work has entailed applying statistical tools to analyze business issues, and eliciting and documenting business requirements for information system implementation. She has also managed projects in process improvement and information systems implementation. Holly holds a BSc. and MSc. in Computer Engineering from China and an MBA from the University of British Columbia. She has received several communications awards from Toastmasters International and has served as the VP Memberships for the International Institute of Business Analysis (IIBA) Vancouver Chapter.
Courses Taught: Change Management and Process Implementation (100% Online), Business Analysis Planning and Project Management (100% Online), Stakeholder Engagement for Business Analysts (100% Online), Fundamentals of Business Analysis (100% Online)
The Business Analysis program welcomes experienced business professionals seeking to develop or advance their business analysis skillset including current business analysts and business systems analysts; project, product or program managers; financial and operations managers; usability, program and quality assurance analysts, and business process improvement specialists. Prior experience in business analysis or information technology is not necessary
It is strongly recommended that students be fluent in written and spoken business English.
Please read the student handbook.
How to Register
How to Declare your Candidacy
The UBC Certificate in Business Analysis consists of seven required courses in the Regular program and three course bundles in the Fast-Track program, delivered online with an online instructor. Before or after taking your first course, you are required to submit a program declaration form along with a non-refundable fee of $200. Visa or MasterCard is accepted.
What is needed to Graduate
To be granted the UBC Certificate in Business Analysis, you must complete the seven required courses and achieve a minimum grade of 60% in each course. All coursework must be completed within two years.
"I planned when to take the different Business Analysis courses based on what parts of projects I would be working on. It was very helpful to complete a course on gathering requirements as I was actually gathering requirements at work. While I was already doing business analysis work, I didn’t have formal education in the field. The certificate program helped me understand the theory behind techniques and it also helped me improve my existing skills and gave me a broader range of tools to draw on."
Robin Van Hussen, Software Support Specialist, Doctors of BC
"Since completing the course, I’ve established myself as a capable Business Analyst. This has given me freedom to try “outside the box” solutions on my projects. As the old saying goes you need to learn the rules well, so you can break them efficiently."
Robert Adams, Senior Business Advisor, WorkSafeBC
Online Course Registration
Register online via our secure server using your Visa or MasterCard. You need to create a profile in our system before we can process your online course registration.
Once signed in, your name will appear near the top right of your screen.
Add items to your shopping cart and follow the instructions to complete your purchase.
You do not require a login profile in order to submit an application to a program.
contact cbstudies@sauder .ubc.ca if you have any problems registering online.
What payment options are available to me?
All course fees are payable in Canadian dollars. Visa and Mastercard are accepted
Will I be charged tax on my course fees?
Fees payable to UBC Sauder Continuing Business Studies for certificate or associate certificate program courses are not subject to taxation.
Are there prerequisites for the Business Analysis Certificate program?
There are no actual pre-requisites for the program however Business Analysis Fundamentals is a co-requisite for the other courses and must be taken at the same time or before enrolment.
Is it possible to switch from the Regular Business Analysis Program to the Fast-Track Program?
Yes, it is possible to transfer after you have completed the Business Analysis Fundamentals course.
Is it possible to take Business Analysis courses without enrolling in the certificate program?
It is not necessary to enroll in the program to take Business Analysis courses, however the Business Analysis Fundamentals course must be taken prior to or along with the other courses in the program.
When do I have to decide if I want to pursue the Certificate in Business Analysis?
You can decide before or after completing the Business Analysis Fundamentals course. To enroll, you need to submit a program declaration form with a $200 non-refundable program declaration fee.
Is there a fee differential for international students?
No, all students pay the same tuition fees.
How do I get a T2202A tax receipt?
Many courses and programs offered by UBC Sauder Continuing Business Studies qualify for non-refundable tax credits and education expense amounts. If the courses or programs you were enrolled in are eligible, you will receive an email notification in February outlining how to obtain your T2202A Tuition, Education and Textbook tax certificate. A T2202A can be used as an official statement for income tax purposes.
I'm a UBC employee. How can I access UBC Sauder Continuing Business Studies courses?
Most UBC employee groups are eligible for tuition fee waivers that reimburse or offset the cost of courses. Please visit the UBC Finance Tuition Fee Benefit website for information on eligibility and instructions on how to use your tuition fee benefit. Since tuition fee benefits for UBC faculty and staff may differ depending on your employee group, please visit the UBC Human Resources Benefits website for information on your eligibility. Do not register for a course prior to submitting your tuition waiver.
If your department or faculty is funding the course, please submit an authorized journal voucher (JV) along with your registration to UBC Sauder Continuing Business Studies.
Are students in Business Analysis program graded?
All courses in the Business Analysis program are graded through activities such as quizzes, assignments, projects and discussion participation. You must receive a minimum of 60% to pass a course.
What do I receive when I complete the Business Analysis certificate program?
Upon completing the program requirements, participants are awarded a UBC Certificate signed by the President of UBC and the Dean of the UBC Sauder School of Business. The certificate will be sent by mail, along with an official transcript. The time period between submitting a graduation request and receiving the documents in the mail can take up to three months.
Does completion of a UBC certificate program qualify for academic credits towards a diploma or degree program?
No, completion of our non-credit certificate programs cannot be applied towards UBC degree-credit diploma or degree programs at this time. However, some exceptions may apply for programs at other institutions. We recommend you contact the institution to which you are applying regarding their prior learning assessment policies.
When can I start my online course?
Each online course has a specific start and end date. Prior to 4 pm on the day your online course starts, we will send you an email message providing you with an access link, as well as a username and password to login to the course.
Am I required to be online at specific times?
For the most part, you are in control of your schedule as the online content can be accessed at any time. For courses with assignments and projects, you will receive advance notice of due dates so you can plan accordingly. Some courses have specific online components that require you to login at particular times
How many hours a week do I need to set aside for in-class course work and independent study?
Students should expect to study six to ten hours a week for the regular program and 10 to 15 hours per week for the fast-track program.
When taking a UBC Sauder Continuing Business Studies online course, you benefit from university-level curriculum designed and developed by UBC online educators and subject matter experts in Canada and beyond.
Regardless of the online course or program you choose, you are not learning alone. You complete your studies with fellow students and the support of online educators.
Your online curriculum, which may consist of lectures, case studies, resource lists, research papers, and other materials, is delivered through an online learning management system called Moodle. The learning management system presents interactive learning activities and up-to-date content in a secure learning environment that you access through your Internet browser.
How will I communicate with Online Educators?
Depending on the course, you may communicate by email, online discussion or chat sessions, as well as occasional phone calls.
Are there opportunities to collaborate with other students in the online program?
Yes, the courses provide opportunities for group discussion and team projects.
What is Moodle?
Moodle is the learning management platform used to support the online Business Analysis program. It provides information on orientation, schedules, grades, and instructor contact details, as well as the course curriculum and learning resources.
Will I have an instructor or resource person to support me during the courses?
Yes. Depending on the course you are taking, they could be referred to as online instructors, online tutors, online facilitators, instructional assistants or mentors. Whatever their title, they are experienced online education professionals who will connect with you through email, online discussions, assignments and projects to make sure you get the most out of your online learning experience.
Are there scheduled times I need to be online?
Your online coursework can take place at any time of day or night. You can choose the study times that work best for you since the learning management system you will be using is available 24 hours a day, 7 days a week. For courses with assignments and projects, you will receive advance notice of due dates so you can plan your study times accordingly. Some courses have specific online components that require you to log in at particular times.
How am I graded?
Some online courses and programs may be graded. Please check with the program unit responsible for your course for information on whether it includes grading. If it does, your coursework may be evaluated by a number of assessment tools, including assignments, projects, or exams with scheduled due dates.
When can I start my online course?
Each online course has a specific start and end date. Before or on the day your online course starts, we will send you an email message providing you with a link to access the online course, as well as a username and password to log in to the course. The first time you log in to the course, the learning management system will prompt you to choose a new password. A password reset feature is available through the learning management system. UBC will never ask you for this password.
How many hours per week do I need to set aside for coursework?
The typical number of hours of coursework each week varies depending on the course or program and is outlined in the description of your course. Please check with the program unit responsible for your course if you would like more details. Some courses require up to 10 hours per week to read course content and participate in online discussions. Additional time may be required to complete assignments and projects.
Is there a difference in fees for international students taking an online course or program?
No, at the present time all students pay the same tuition fee.
Besides the course or program tuition fees, are there any other fees that I need to pay?
Some courses require additional materials outside of the online content, such as a textbook. Any materials required will be outlined in the course description.
Do I need to purchase books for my course?
Some online courses do require that you purchase books or supplementary materials. This will be noted in the course description.
Are there any accommodations for people with medical conditions or disabilities?
Please contact us well in advance of the program start-date for assistance in the event of either of these circumstances.
Where can I get parking or transit information?
Parking and transit information is available on our website.
Who can I contact if I still have questions about the Business Analysis program?
If you are unable to find the information you need on the website, please contact us by phone at 604-822-1420 or online.