Change Management

Associate Certificate Program

Overview

At a Glance

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Build change solutions that deliver meaningful and sustainable results.

With a focus on the people side of business, change management delivers the tools and competencies required to build solutions that are practical in nature, while providing meaningful and sustained results. The program uses industry applied techniques and approaches that champion a holistic approach to organizational change and is unique in that it covers advanced topics in implementing and evaluating change, business architecture, culture adoption and organizational capability.

The program is aligned to the Association for Change Management Professionals (ACMP) Standard for Change Management® and is taught by Vancouver’s leading change professionals who provide a variety of practical examples from their experience across multiple industries. Based around a case study that is integrated into the curriculum, this comprehensive program can be completed in just four courses delivered live online over three weeks each.  Each course is also guided by an online tutor.  As more people have transitioned to working from home this program provides a great platform to both learn online while preparing you for the future of work and a career in change management. 


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Pre-approved to offer Continuing Professional Development (CPD) hours by the Chartered Professional in Human Resources BC & Yukon.
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QEP™ (Qualified Education Provider) with the Association of Change Management Professionals® (ACMP®).

UBC Sauder Continuing Business Studies is proud to sponsor the Association of Change Management Professionals Vancouver Chapter. The Association of Change Management Professionals (ACMP) Greater Vancouver Chapter is part of an internationally recognized professional association dedicated to advancing the discipline and profession of Change Management. 

Who Should Attend?

This program is designed for change practitioners looking to build upon existing competencies, and for professionals looking to add change management skills to enhance their skillset working in areas such as Business Analysis, Project Management, Human Resources, Communications, Information Technology and Operations. This program will benefit individuals in small to large organizations where change is having a significant effect on the way they work or is a principle driver of their key responsibilities. 

“To be honest, I was originally pretty skeptical that I would get so much out of the all-day virtual sessions, and I was pleasantly surprised. The regular breakout groups provided an engaging and collaborative experience.”

Jesse, Change Management Program Student.

Program Benefits

  • Understand the change management process, assess organizational readiness, and develop an effective change management strategy.
  • Realize how to apply key change management models such as ADKAR, Kotter, McKinsey, Lewin and when best to use them to achieve your intended business outcomes.
  • Define Change Management roles and responsibilities and how they work with Business Analysts, Project Managers, Operations Managers or Functional Managers.
  • Develop change metrics that align to business goals.
  • Build tactics for identifying and influencing key stakeholders.
  • Develop capacity for change.
  • Demonstrate how a change management plan can contribute to the success of a change project or initiative 
  • Devise an approach to overcome resistance with solutions that minimize disruptions.
  • Pursue the ACMP® Certified Change Management Professional (CCMP®) designation.

Daniel Watt, MBA, CPHR, UBC Change Management Program Advisor. Take your career to the next level by pursuing a professional program with UBC Sauder Continuing Business Studies.

Curriculum

Aligned to the ACMP Standards and strategically designed by a team of industry experts, the Associate Certificate in Change Management program focuses on developing knowledge, skills and abilities in industry applied techniques and approaches for organizational change projects or initiatives. Comprised of three required courses and one elective, the program is designed to provide you with a rich learning experience while acquiring the skills to be an effective change practitioner, create a culture for sustaining change and enhance the success of change initiatives. Theory and practice are integrated through opportunities for teamwork, discussion, case studies, applied projects and networking.

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Schedule

Regular Program Required Courses

The following sequence is recommended:

Title
Winter2021
Spring / Summer2021
Fall2021

Choose one course from the list of elective courses to complete the program.

Title
Winter2021
Spring / Summer2021
Fall2021

Program schedule may be subject to change.

Delivery Formats

UBC Sauder Continuing Studies offers 3 different delivery styles to fit your learning needs. Some courses are taught in multiple formats while others are delivered in one format only.

Delivery Scheduled Classes Location Features & Benefits
Blended
Presentatione-Learning
Yes On campus & Online  Learn in the classroom through in-person interaction with instructors and classmates and through self-paced online instruction. Blended learning combines all the benefits of the in-person classroom experience and allows for easy access to learning materials increasing the flexibility to learn at your own pace.
Live Online
Online Teaching
Yes Online Learn through online classroom-style interaction with instructors and classmates in real time from anywhere in the world.  Live Online creates a learning environment in which you collaborate and engage in live Q&A, webinars, and discussion forums.
Online
e-Learning
No Online Learn independently when it’s convenient for you, while having the flexibility to collaborate with your classmates.  Online coaching is available from our experienced industry professionals through virtual office hours and optional webinars to help assist you with course materials, assignments, and projects. 

 

Instructors

The program is taught and facilitated by experienced, industry practitioners who are experts in Change Management, as well as Agile Leadership and Business Architecture.

Roger Burlton

Roger Burlton

P. Eng., CMC

Roger is the President of Process Renewal Group. He is the author of the pioneering book ‘Business Process Management: Profiting from Process’ and the ‘Business Process Manifesto’, now available in 14 languages. Recently he developed the Business Agility Manifesto in collaboration with John Zachman and Ron Ross. Roger developed and delivered the first Business Process and Business Process Architecture management education in the world in 1991, certified today by universities in North America, Europe, Australia and South America. He is recognized as a pragmatic world leader in transforming companies from traditional hierarchical organizations to process managed ones based on a value delivery model supported by Business Architecture practices. He has led numerous initiatives to implement new business models, governance frameworks and process management capabilities for global corporations and government agencies.

Jennifer Coleman

Jennifer Coleman

BS, Prosci Certified, Certified Erickson Coach, RYT® 200

Jennifer is an experienced Facilitator, Change & Employee Engagement Expert in SAP’s HR Talent, Leadership & Learning Center of Excellence.  She creates opportunities for employees to explore how they can show up as their best selves to lead within SAP.  In addition to being a Search Inside Yourself® SAP trainer and Global Mindfulness Ambassador, she is also trained as a Design Thinking (DT) coach.  Her organized approach to work supports structure in people engagement and facilitation activities, while her passion to help others allows for flexibility to truly meet the needs of her customers. Jennifer is passionate about humanizing the work we do through empathy, dialogue, connection and continuous knowledge sharing.

Leslie Fast

Leslie Fast

BBA, CCMP, CPHR

Leslie is a regarded consultant who has been helping clients for over 15 years with business transformation, change management and organizational development. With experience in a wide-variety of industries and companies, Leslie is adept at creating and executing change management strategies, plans and tactics that achieve results. She is a Certified Change Management Professional (CCMP) and a Chartered Professional in Human Resources (CPHR).

Valerie Johnson

Valerie Johnson

BA, MBA, CCMP, Prosci Certified

Valerie Johnson specializes in Strategic Change Management. She brings consulting experience and knowledge from over twenty five years of change management, leadership development, team effectiveness consulting and IT project work across multiple business sectors including energy, utility, telecommunication, government, higher education and financial services. She has led many large, complex change initiatives and provided the benefits of a structured change management approach. Her success in this area stems from building strong relationships and trust with the business leaders and all levels of employee going through the change.

Lukas Klose

Lukas Klose

CSM, CSPO, PMP

Lukas has been working in project delivery for over 20 years. Initially a software engineer in the financial, educational and retail sectors, he became a consultant, program manager, and director for various companies including Electronic Arts. It was at Electronic Arts he oversaw the transition of the web publishing department to agile. Impressed with the results of this transition he set out to help other companies reap the benefits of agile, joining agile42 in 2016 as a coach and trainer.

Heather Lehmann

Heather Lehmann

BSc, MBA, Prosci Certified, Certified Professional Coach

Heather is President of Heather Lehmann & Associates. She is a respected organization development consultant and executive coach with over twenty-five years of leadership and consulting experience. Heather has vast cross-sector experience in organization development and has consulted at an executive level for a wide range of prominent public and private sector organizations such as BC Hydro, the City of Vancouver, ICBC, Kal Tire, LifeLabs, Spectra Energy and the Vancouver Coastal Health Authority.

Advisory Committee:

  • Marianne Boyles, Change Management Specialist, UBC
  • Deirdre Brown, SASI Senior Change Management Specialist, UBC
  • Dale Carr, Consulting Business Analyst, Rocky Mountaineer, Methanex and QuadReal
  • Erin Creak, Senior Change Management Advisor - Planning, Forcasting & Risk, BC Hydro
  • Kira Daley, Change Management Advisor, BC Hydro
  • Leslie Fast, Senior Business Consultant, Leslie Fast & Associates Inc.
  • Kelli Fitzmaurice, Independent Consultant, UBC
  • Alicia Girard, Change Analyst, LuluLemon
  • Valerie Johnson, Consultant, InStructure Consulting Inc.
  • Lisa Kempton, Senior Development Partner, Prosci
  • Felicia Lam, Operational Excellence Manager – Change & Transformation, LuluLemon
  • Heather Lehmann, President, Heather Lehmann & Associates
  • Eunice MacCharles, Senior Business Analyst, BCAA
  • Sally McKenzie, President, R & S McKenzie Inc.
  • Grace McKeowen, Principal Consultant, Komon Consulting
  • Jim Tucker, Project Manager, UBC
  • Daniel Watt, Senior Manager, Enterprise Change Management, BC Hydro
Our Alumni
Sandy Tanaka

Sandy Tanaka

Assistant Dean and Director

Finance at UBC Sauder School of Business

Certificate in Change Management

After taking the change management program, I started to really hone in on the areas where we evaluate the impacts, because most people want to know how they are going to be affected. Being communicated to by a person who has built that trust and credibility with them has made this easier." See Sandy's profile on workday implementation. Read full article here.

Maryann Treffers

Maryann Treffers

Administrative Assistant, PM and Business Optimization

Vancouver Fraser Port Authority

Change Management Fundamentals

I'd signed up for this course to learn specifics on change management that I could apply straight away with projects at work. Not only did I gain significant knowledge on the process of change management but I came away with a comprehensive toolkit that I could put into practice right away. This course is a great primer for anyone wanting to build their confidence in helping their projects succeed!

Kim Mech

Kim Mech

Director, Marketing & Communications

UBC Sauder School of Business

Certificate in Change Management

I had been wanting to take a course that gave me some additional tools to be able to work with and help my team in an ever-changing environment, which the past year has certainly shaped up to be.  After taking the fundamentals course, I knew I wanted to pursue this further. Not only will it serve me at present, but there are so many additional elements I will be able to use. I’m looking forward to expanding on my change management toolkit, as I’m sure there will be many aspects of it that can be used broadly.

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