Change Management

Associate Certificate Program


At a Glance

  • Format Live online
  • Program Duration 4 TO 6 MONTHS
  • Program Fee FROM $3,980
  • Webinar
  • Stay in Touch
  • Program Start Date JAN 14

Review Schedule & Register

Create Change Solutions that Drive Results

Change is inevitable whether you are dealing with a planned initiative or an unexpected situation. Our Associate Certificate in Change Management provides industry applied techniques and approaches that champion a holistic approach to organizational change. Learn how to anticipate change and implement solutions that are practical in nature while building meaningful and sustained results. 

Taught by Vancouver’s leading change professionals with experience across multiple industries, our comprehensive Live Online program features a case study integrated into four courses that are aligned with the Association for Change Management Professionals (ACMP) Standard for Change Management®.   As more people have transitioned to working from home our program provides an opportunity to learn tools for the changes occurring in your work environment. Join our 3.5-month Bootcamp or complete each 3-week course at your convenience.

Pre-approved to offer CPD hours
Qualified Education Provider (QEP™)

UBC Sauder Continuing Business Studies is proud to sponsor the Association of Change Management Professionals Vancouver Chapter. The Association of Change Management Professionals (ACMP) Greater Vancouver Chapter is part of an internationally recognized professional association dedicated to advancing the discipline and profession of Change Management. 

Who Should Attend?

This program is designed for change practitioners looking to build upon existing competencies, and for professionals looking to add change management skills to enhance their skillset working in areas such as Business Analysis, Project Management, Human Resources, Communications, Information Technology and Operations. This program will benefit individuals in small to large organizations where change is having a significant effect on the way they work or is a principle driver of their key responsibilities. 

I was pleasantly surprised with how much I got out of the all-day virtual sessions.  The breakout groups provided an engaging and collaborative experience.

Jesse, Change Management Program Student

Program Benefits

  • Understand the change management process, assess organizational readiness, and develop an effective change management strategy.
  • Realize how to apply key change management models such as ADKAR, Kotter, McKinsey, Lewin and when best to use them to achieve your intended business outcomes.
  • Define Change Management roles and responsibilities and how they work with Business Analysts, Project Managers, Operations Managers or Functional Managers.
  • Develop change metrics that align to business goals.
  • Build tactics for identifying and influencing key stakeholders.
  • Develop capacity for change.
  • Demonstrate how a change management plan can contribute to the success of a change project or initiative 
  • Devise an approach to overcome resistance with solutions that minimize disruptions.
  • Pursue the ACMP® Certified Change Management Professional (CCMP®) designation.

Daniel Watt, MBA, CPHR, UBC Change Management Program Advisor. Take your career to the next level by pursuing a professional program with UBC Sauder Continuing Business Studies.


Aligned to the ACMP Standards and strategically designed by a team of industry experts, the Associate Certificate in Change Management program focuses on developing knowledge, skills and abilities in industry applied techniques and approaches for organizational change projects or initiatives. Comprised of three required courses and one elective, the program is designed to provide you with a rich learning experience while acquiring the skills to be an effective change practitioner, create a culture for sustaining change and enhance the success of change initiatives. Theory and practice are integrated through opportunities for teamwork, discussion, case studies, applied projects and networking.



Regular Program Required Courses

The following sequence is recommended:

Spring / Summer2022

Bootcamp - Change Management Program

Spring / Summer2022
  • 1

    Change Management Bootcamp

    The Change Management bootcamp includes CM1, CM2, CM3 & CM4.

    152 PDUs $3980

    Spring / Summer2022

Schedule may be subject to change.


UBC Sauder Continuing Business Studies offers 3 different delivery formats to fit your learning needs. Some courses are taught in multiple formats while others are delivered in one format only.

Formats Scheduled Classes Features & Benefits
Yes Learn in the classroom through in-person interaction with instructors and classmates and through self-paced online instruction. Blended learning combines all the benefits of the in-person classroom experience and allows for easy access to learning materials increasing the flexibility to learn at your own pace.
Live Online
Online Teaching
Yes Learn through online classroom-style interaction with instructors and classmates in real time from anywhere in the world.  Live Online creates a learning environment in which you collaborate and engage in live Q&A, webinars, and discussion forums.
No Learn independently when it’s convenient for you, while having the flexibility to collaborate with your classmates.  Online coaching is available from our experienced industry professionals through virtual office hours and optional webinars to help assist you with course materials, assignments, and projects. 



The program is taught and facilitated by experienced, industry practitioners who are experts in Change Management, as well as Agile Leadership and Business Architecture.

Roger Burlton

Roger Burlton

BASc (U of T), P. Eng., CMC

Roger is the President of Process Renewal Group. He is the author of the pioneering book ‘Business Process Management: Profiting from Process’ and the ‘Business Process Manifesto’, now available in 14 languages. Recently he developed the Business Agility Manifesto in collaboration with John Zachman and Ron Ross. Roger developed and delivered the first Business Process and Business Process Architecture management education in the world in 1991, certified today by universities in North America, Europe, Australia and South America. He is recognized as a pragmatic world leader in transforming companies from traditional hierarchical organizations to process managed ones based on a value delivery model supported by Business Architecture practices. He has led numerous initiatives to implement new business models, governance frameworks and process management capabilities for global corporations and government agencies.

Jennifer Coleman

Jennifer Coleman

BSACC (NC State), Prosi ® Certified, Erickson Coach

Jennifer is an experienced Facilitator, Change & Employee Engagement Expert in SAP’s HR Talent, Leadership & Learning Center of Excellence.  She creates opportunities for employees to explore how they can show up as their best selves to lead within SAP.  In addition to being a Search Inside Yourself® SAP trainer and Global Mindfulness Ambassador, she is also trained as a Design Thinking (DT) coach.  Her organized approach to work supports structure in people engagement and facilitation activities, while her passion to help others allows for flexibility to truly meet the needs of her customers. Jennifer is passionate about humanizing the work we do through empathy, dialogue, connection and continuous knowledge sharing.

Leslie Fast

Leslie Fast


Leslie is a regarded consultant who has been helping clients for over 15 years with business transformation, change management and organizational development. With experience in a wide-variety of industries and companies, Leslie is adept at creating and executing change management strategies, plans and tactics that achieve results. She is a Certified Change Management Professional (CCMP) and a Chartered Professional in Human Resources (CPHR).

Valerie Johnson

Valerie Johnson

BA (UBC), MBA (Calgary), CCMP

Valerie Johnson specializes in Strategic Change Management. She brings consulting experience and knowledge from over twenty five years of change management, leadership development, team effectiveness consulting and IT project work across multiple business sectors including energy, utility, telecommunication, government, higher education and financial services. She has led many large, complex change initiatives and provided the benefits of a structured change management approach. Her success in this area stems from building strong relationships and trust with the business leaders and all levels of employee going through the change.

Heather Lehmann

Heather Lehmann

BSc (Andrews University), MBA (UBC), PCC (ICF)

Heather is President of Heather Lehmann & Associates. She is a respected organization development consultant and executive coach with over twenty-five years of leadership and consulting experience. Heather has vast cross-sector experience in organization development and has consulted at an executive level for a wide range of prominent public and private sector organizations such as BC Hydro, the City of Vancouver, ICBC, Kal Tire, LifeLabs, Spectra Energy and the Vancouver Coastal Health Authority.

Mumtaz Chaudhary

Mumtaz Chaudhary

BSc (Calgary)

Mumtaz is a Certified Change Management Professional™ (CCMP) and holds a B.Sc. in Science, Technology, and Society from the University of Calgary. She also serves on the board of ArtStarts—a charitable organization that expands the role of art in BC education. She is the CEO of a boutique consultancy and has spent over a decade consulting to companies in the education, energy, machinery, mining, and financial services sectors. Mumtaz knows what it takes to build change-resilient organizations and change-ready leaders.

Advisory Committee:

  • Marianne Boyles, Change Management Specialist, UBC
  • Deirdre Brown, SASI Senior Change Management Specialist, UBC
  • Dale Carr, Consulting Business Analyst, Rocky Mountaineer, Methanex and QuadReal
  • Erin Creak, Senior Change Management Advisor - Planning, Forcasting & Risk, BC Hydro
  • Kira Daley, Change Management Advisor, BC Hydro
  • Leslie Fast, Senior Business Consultant, Leslie Fast & Associates Inc.
  • Kelli Fitzmaurice, Independent Consultant, UBC
  • Alicia Girard, Change Analyst, LuluLemon
  • Valerie Johnson, Consultant, InStructure Consulting Inc.
  • Lisa Kempton, Senior Development Partner, Prosci
  • Felicia Lam, Operational Excellence Manager – Change & Transformation, LuluLemon
  • Heather Lehmann, President, Heather Lehmann & Associates
  • Eunice MacCharles, Senior Business Analyst, BCAA
  • Sally McKenzie, President, R & S McKenzie Inc.
  • Grace McKeowen, Principal Consultant, Komon Consulting
  • Jim Tucker, Project Manager, UBC
  • Daniel Watt, Senior Manager, Enterprise Change Management, BC Hydro
Our Alumni
Sandy Tanaka

Sandy Tanaka

Assistant Dean and Director

Finance at UBC Sauder School of Business

Certificate in Change Management

After taking the change management program, I started to really hone in on the areas where we evaluate the impacts, because most people want to know how they are going to be affected. Being communicated to by a person who has built that trust and credibility with them has made this easier. See Sandy's profile on workday implementation. Read full article here.

Negar Rahmati

Negar Rahmati

IT Specialist, National Head Office

Cactus Club Cafe

Certificate in Change Management

I found the program was grounded in reality - unlike many other training programs that are too generic and artificial. As someone starting out in Change Management, the program provided clear and concise information that will enable me to lead my team through the changing environments. I have already started using the information to increase the immediate and long-term success of our projects!

Maryann Treffers

Maryann Treffers

Administrative Assistant, PM and Business Optimization

Vancouver Fraser Port Authority

Change Management Fundamentals

I'd signed up for this course to learn specifics on change management that I could apply straight away with projects at work. Not only did I gain significant knowledge on the process of change management but I came away with a comprehensive toolkit that I could put into practice right away. This course is a great primer for anyone wanting to build their confidence in helping their projects succeed!

Kim Mech

Kim Mech

Director, Marketing & Communications

UBC Sauder School of Business

Certificate in Change Management

I had been wanting to take a course that gave me some additional tools to be able to work with and help my team in an ever-changing environment, which the past year has certainly shaped up to be.  After taking the fundamentals course, I knew I wanted to pursue this further. Not only will it serve me at present, but there are so many additional elements I will be able to use. I’m looking forward to expanding on my change management toolkit, as I’m sure there will be many aspects of it that can be used broadly.

Cindy Parker

Cindy Parker

Change Management Specialist, Development Role

Coast Capital Savings Federal Credit Union

Certificate in Change Management

Engaging with hands-on, real-world layered case studies and Change Management templates provided a superior learning experience. I was able to complete all 4 courses in 8 months as a working full-time professional. It was intense and you need to be committed however, the dynamic facilitators made the all-day sessions more engaging than one might expect!

Jesse Grimaldi

Jesse Grimaldi

Manager, BCom Careers

UBC Sauder Business Career Company

Certified Change Management Professional

Change management through CBS will positively challenge you, and I strongly recommend taking part! The instructors in all my change management courses provided impactful, engaging, and well-organized learning settings. The regular virtual breakout groups provided engaging and collaborative experiences. I found the best part to be instructor-peer connections and shared expertise that enhanced my learning experience. Change management has been hugely influential on my approach to every day business problems..

Sauder Logo UBC Crest AACSB Logo Certificate Program