The UBC Associate Certificate in Change Management is the latest addition to UBC Sauder Continuing Business Studies, complimenting the Business Analysis, Project Management and Agile Leadership programs.
With a focus on the people side of business, Change Management delivers the tools and competencies required to build solutions that are practical in nature, while providing meaningful and sustained results. Using industry applied techniques and approaches that champion a holistic approach to organizational change, this program is designed for working professionals who are currently involved in change initiatives or who are looking to advance their career in this field.
This program is aligned with the ACMP Standard for Change Management®. UBC Sauder Continuing Business Studies is a QEP™ (Qualified Education Provider) with the Association of Change Management Professionals® (ACMP®) for the Change Management Fundamentals course.
Who Should Attend
This program is designed for change practitioners looking to build upon existing competencies, and for professionals looking to add change management skills to enhance their skillset working in areas such as Business Analysis, Project Management, Human Resources, Communications, Information Technology and Operations. This program will benefit individuals in small to large organizations where change is having a significant effect on the way they work or is a principle driver of their key responsibilities.
|NEXT START DATE||Apr 23, 2019|
|Duration||4 to 6 Months|
|Per course Cost||from $995|
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Apply your learning to:
- Understand the change process and how to apply it.
- Describe key change management models and when best to use them (i.e. ADKAR, Kotter, McKinsey, Lewin, etc.)
- Define Change Management roles and responsibilities and how they work with Business Analysts, Project Managers, Operations Managers or Functional Managers.
- Produce standard change management deliverables and activities for projects (tools and techniques).
- Communicate and educate on the value of change management in achieving intended business outcomes (benefits realization).
- Assess the change, organizational readiness and develop an effective change management strategy.
- Create a compelling business case for the required time, money and resources necessary for investment in a successful change (ROI).
- Identify and address resistance, design solutions to minimize disruption and increase the adoption of the change (stakeholder analysis).
- Build capacity for change.
- Measure the effectiveness of the change management plan.
- Monitor and evaluate the change and demonstrate how this contributes to the success of the project.
- Execute a change plan to transition to future state.
- Pursue the ACMP® Certified Change Management Professional (CCMP®) designation.
|Location||In-class/blended at UBC Robson Square|
|Courses and Duration||
Four courses that can be completed within four to six months.
Each of the required courses are taught over three weeks with two to three in-class sessions (weekdays or Satudays). Elective courses are in-class offered either as a three-week blended or over two-three days in-class.
All courses must be completed within two years.
|Scheduling||Courses are offered throughout the year.|
Program Declaration Fee: $200 (non-refundable)
Total Tuition: $3,980-$4,585 depending on elective chosen.
*Tuition is based on the total cost of individual course fees, which range from $995 to $1,600.
Comprised of three required courses and one elective, the program is designed to provide students with a rich learning experience. Theory and practice are integrated through opportunities for teamwork, discussion, case studies, applied projects and networking.
Strategically designed by a team of industry and academics experts, the program focuses on developing knowledge, skills and abilities in industry applied techniques and approaches for organizational change projects or initiatives. Students acquire skills to be an effective change practitioner, create a culture for sustaining change and enhance the success of change initiatives.
Please subscribe to our email list to receive updates about the program as they come available.
Click the link below for course descriptions, fee and registration information.
Aligned with the ACMP’s Standard for Change Management®, this course examines the tools and techniques used to develop and manage the change process and looks at the impact change management has on an organization, from human resources and operations, to IT and finance. Gain a greater understanding of a change management practitioner’s roles and responsibilities and how they work with internal and external stakeholders.
This course will cover the “mechanics“ of managing change. Explore the tools and processes for creating a structured approach to transitioning an organization to a future state and how the change management practitioner can successfully support the development of a comprehensive change strategy. The outcome of this course is a strategy for the Change Management effort and a framework for a plan to execute the strategy that is elaborated throughout the initiative.
Change Management Implementation and Evaluation*
With plan in hand, this course focuses on implementing the strategy and successfully supporting the organization and stakeholders during the change initiative. Through this change process, learn how the change management practitioner monitors, evaluates, and course corrects for maximum success.
|Change Management Fundamentals*
|Feb 19 - Blended||Apr 23 - Blended|
|Change Management Assessing and Planning*
|May 28 - Blended|
|Change Management Implementation and Evaluation*
|To Be Scheduled|
|Change Management Capacity Building
|To Be Scheduled|
|Apr 12 - In Class||To Be Scheduled|
|Business Architecture for Organizational Change
|Oct 2 - In Class|
Elective Courses (Choose One)
Change Management Capacity Building
From a more strategic perspective, this course will explore ways to strengthen an organization’s day to day culture for long term adaptability to unplanned events or incidents. This includes identifying and implementing different types of organizational infrastructure and developing effective communication tools and techniques to lower systemic barriers and enablers that would inhibit change.
Agile methodologies such as Scrum or Kanban are built around self-organizing and self-directed teams. The change in roles for the team requires a corresponding change in the manager’s role. This course introduces the role of the catalytic leader in managing Agile teams.
The ultimate benefit of a good Business Architecture will be in Business Agility. With a sound architectural foundation, business-wide transformation, digitalization, continuous optimization and change efforts can progress smoothly. This workshop is designed for those involved with planning and designing organizational change and building business capability to adapt and innovate continuously.
*Note: The Change Management program curriculum is subject to change.
Change Management Fundamentals is recommended as a foundation course for all of the other Change Management program courses.
The program is taught and facilitated by experienced, industry practitioners who are experts in Change Management, as well as Agile Leadership and Business Architecture.
- Marianne Boyles, Change Management Specialist, UBC
- Deirdre Brown, SASI Senior Change Management Specialist, UBC
- Dale Carr, Consulting Business Analyst, Rocky Mountaineer, Methanex and QuadReal
- Erin Creak, Senior Change Management Advisor - Planning, Forcasting & Risk, BC Hydro
- Kira Daley, Change Management Advisor, BC Hydro
- Leslie Fast, Senior Business Consultant, Leslie Fast & Associates Inc.
- Kelli Fitzmaurice, Independent Consultant, UBC
- Alicia Girard, Change Analyst, LuluLemon
- Valerie Johnson, Consultant, InStructure Consulting Inc.
- Lisa Kempton, Senior Development Partner, Prosci
- Felicia Lam, Operational Excellence Manager – Change & Transformation, LuluLemon
- Heather Lehmann, President, Heather Lehmann & Associates
- Eunice MacCharles, Senior Business Analyst, BCAA
- Sally McKenzie, President, R & S McKenzie Inc.
- Grace McKeowen, Principal Consultant, Komon Consulting
- Jim Tucker, Project Manager, UBC
- Daniel Watt, Senior Manager, Enterprise Change Management, BC Hydro
The Change Management program is designed for change practitioners looking to build upon existing competencies, and for professionals looking to add change management skills to enhance their change practices and capabilities working in areas such as Business Analysis, Project Management, Human Resources, Communications, Information Technology and Operations.
It is strongly recommended that students be fluent in written and spoken business English.
Please read the student handbook.
How to Register
Registration is done on a course-by-course basis.
Create an account and login to register for specific courses at any time. Visa or MasterCard accepted.
How to Declare your Candidacy
The UBC Associate Certificate in Change Management consists of three required courses and one elective course. Before or after taking your first course, you are required to submit a program declaration form along with a non-refundable fee of $200. Visa or MasterCard is accepted.
What is needed to Graduate
To be granted the UBC Associate Certificate in Change Management, you must successfully complete three required courses and one elective course, achieving a minimum of 60% in each course and a “pass” standing on portions of the program that are graded “pass/fail”. All course work must be completed within two years.
Once you have completed and passed the four courses, submit the Graduation Request form to receive your Associate Certificate.
Online Course Registration
Register online via our secure server using your Visa or MasterCard. You need to create a profile in our system before we can process your online course registration.
Once signed in, your name will appear near the top right of your screen.
Add items to your shopping cart and follow the instructions to complete your purchase.
Contact firstname.lastname@example.org if you have any problems registering online.
What payment options do I have to pay for a course?
All course fees are payable in Canadian dollars. Visa and Mastercard are accepted.
Will I have to pay tax on my course fees?
Fees made payable to UBC Sauder Continuing Business Studies are not subject to tax if they are for courses that are part of a certificate or associate certificate program.
Is it possible to take Change Management courses without enrolling in the program?
Yes, you are free to register in the courses you are interested in.
When do I have to decide if I want to pursue the Associate Certificate in Change Management?
You can decide before or after completing your first course. To enroll, you need to submit a program declaration form with a $200 non-refundable program declaration fee.
Please read the Student Handbook prior to submitting the Program Declaration.
Will I be required to purchase textbooks and/or other materials?
There may be textbooks or additional materials required for the Change Management program courses.
Can I get a credit towards the certificate for courses I’ve already taken?
You are eligible to receive credit for applicable UBC Sauder Continuing Business Studies courses taken within the last two years.
Is there a fee differential for international students?
No, all students pay the same fees.
How do I get a T2202A tax receipt?
Many courses and programs offered by UBC Sauder Continuing Business Studies qualify for non-refundable tax credits and education expense amounts. If the courses or programs you were enrolled in are eligible, you will receive an email notification in February outlining how to obtain your T2202A Tuition, Education and Textbook tax certificate. A T2202A can be used as an official statement for income tax purposes.
I'm a UBC employee. How can I access UBC Sauder Continuing Business Studies courses?
Most UBC employee groups are eligible for tuition fee waivers that reimburse or offset the cost of most courses. Please visit the UBC Finance Tuition Fee Benefit website for information on eligibility and instructions on how to use your tuition fee benefit. Since tuition fee benefits for UBC faculty and staff may differ depending on your employee group, please visit the UBC Human Resources Benefits website for information on your eligibility. Do not register for a course prior to submitting your tuition waiver.
If your department or faculty is funding the course, please submit an authorized journal voucher (JV) along with your registration to UBC Sauder Continuing Business Studies.
When do I have to decide if I want to complete the Associate Certificate in Change Management?
Your program declaration form must be submitted by the time you have completed the Change Management Fundamentals course along with a $200 non-refundable program declaration fee.
What is required to graduate from the Change Management program?
To earn the UBC Associate Certificate in Change Management, you must successfully complete three required courses and one elective course within two years with a minimum grade of 60% on each course, and a “pass” on portions of the program that are graded “pass/fail”.
Once I’ve finished the program, how do I get my Associate Certificate?
Upon successful completion of the program, participants are awarded a UBC Associate Certificate signed by the Executive and Associate Directors of UBC Sauder Continuing Business Studies. Once a graduation request has been submitted, the certificate will be sent by mail along with an official transcript. Please note that the process can take up to three months.
How are participants assessed in the program?
Individual assessment is based on assignments, case scenarios, class activities and participation.
Can I use my UBC Associate Certificate in Change Management as credit towards another diploma or degree program?
Completion of non-credit certificate programs cannot be applied towards a UBC degree or credit diploma at this time. However prior learning assessment policies vary by institution, so it is worth looking into this for any institution you are considering.
When can I start the online portion of the course?
Each online course has a specific start and end date. Prior to 4 pm on the day your online course starts, we will send you an email message providing you with an access link, as well as a username and password to login to the course.
Am I required to be online at specific times?
For the most part, you are in control of your schedule as the online content can be accessed at any time. For courses with assignments and projects, you will receive advance notice of due dates so you can plan accordingly. Some courses have specific online components that require you to login at particular times
How many hours a week do I need to set aside for in-class course work and independent study?
Students should expect to study six to ten hours a week.
Will I be required to do assignments outside of the classroom for this program?
Yes, there will be assignments due during the three-week online portion change management specific courses and some in-class work for the elective courses.
If I can’t make it to class one day, can I sit in on the next course to make up the time?
No, unfortunately, we do not allow for auditing or sitting in on other offerings.
What is the blended format schedule?
The blended format is normally offered over three-weeks with two to three in-class sessions scheduled on the first/second and last week of the course. For the online portion of your course, we will provide you with an access link on the day your course starts.
How will I communicate with Online Educators?
Depending on the course, you may communicate by email, online discussion or chat sessions, as well as occasional phone calls.
Are there opportunities to collaborate with other students in the blended course outside of the in-class sessions?
Yes, the courses provide opportunities for group discussion and team projects.
What is Moodle?
Moodle is the learning management platform used to support the online component of the Change Management program. It provides information on orientation, schedules, grades, and instructor contact details, as well as the course curriculum and learning resources.
Will I have an instructor or resource person to support me during the online portion of the courses?
Yes. Depending on the course you are taking, they could be referred to as online instructors, online tutors, online facilitators, instructional assistants or mentors. Whatever their title, they are experienced online education professionals who will connect with you through email, online discussions, assignments and projects to make sure you get the most out of your online learning experience.
Are there any accommodations for people with medical conditions or disabilities?
Please contact us well in advance of the program for assistance in the event of either of these circumstances.
Where can I get parking or transit information?
Parking and transit information is available on our website.
Who can I contact if I still have questions about the Change Management program?
If you are unable to find the information you need on the website, please contact us by phone at 604-822-1420 or online.