Business Analysis

Plan. Build. Lead


Scholarships and Financial Assistance Opportunities

UBC Sauder Continuing Business Studies has several scholarship opportunities for new or current students. You may be eligible for a $500 - $1250 scholarship, in course-fee credit. Read more for details and eligibility.


The UBC Sauder Continuing Business Studies registration system is scheduled for maintenance on Wednesday, December 2nd from 8pm-10pm PT. Online registration will be unavailable during this time. Thank you for your patience.

Business Analysis

UBC Certificate Program


Build Your Business Analyst Skillset. Become an Agent of Change.

Today’s business environment is characterized by complexity and change creating an ever-present demand for skilled business analysts. Employing analytical, problem solving, leadership, and communication skills, business analysts facilitate organizational change and deliver value to stakeholders.

Take your career to the next level as you learn the skills and techniques of a professional business analyst. The UBC Certificate in Business Analysis is a 7 course comprehensive program, that is delivered in a 100% online format. The program is founded in the industry standards set by the International Institute of Business Analysis (IIBA®) in their Guide to the Business Analysis Body of Knowledge (BABOK®), the Agile Extension to the BABOK Guide and the Project Management Institute (PMI)® Project Management Body of Knowledge (PMBOK® Guide).

  Program Excellence Award

Why Choose UBC Sauder Business Analysis Program?

  • Apply an integrated view of business analysis that goes beyond systems analysis, focusing on understanding the context of the business problem.
  • Using a real life case study example, learn how to apply a solution oriented approach that aligns decisions to organizational value.
  • Covering advanced topics in requirements lifecycle management, agile business analysis and change management.
  • Aligned to industry standards including International Institute of Business Analysis (IIBA®) in their Guide to the Business Analysis Body of Knowledge (BABOK®), the Agile Extension to the BABOK Guide and the Project Management Institute (PMI)® Project Management Body of Knowledge (PMBOK® Guide).
  • This award-winning program is taught by experienced Business Analysis professionals (online instructors) who are committed to supporting you in your learning journey and achieving your professional goals.

Who Should Attend

The Business Analysis program welcomes experienced business professionals seeking to develop or advance their business analysis skillset including current business analysts and business systems analysts; project, product or program managers; financial and operations managers; usability, program and quality assurance analysts, and business process improvement specialists. This program is ideal for those who are looking for working from home type jobs where many responsibilities can be performed remotely.  Prior experience in business analysis or information technology is not necessary.

"Since completing the course, I’ve established myself as a capable Business Analyst." Rob Adams, Senior Business Advisor, WorkSafe BC. Click here for more graduate testimonials.

BABOK and IIBA® logo are registered trademarks for the International Institute of Business Analysis. Authorized Training Partner
issued by Project Management Institute

Apply your learning to:

  • Understand business analysis techniques and processes.
  • Analyze and synthesize organizational information.
  • Define problems, consider opportunities and recommend a course of action.
  • Build a shared understanding between the project team and stakeholders.
  • Solve problems and facilitate solutions.
  • Communicate a course of action to achieve organizational goals.
  • Contribute to the bottom line.
  • Acquire Continuing Development Units (CDUs) or Professional Development Units (PDUs), which can be used towards Project Management Institute or International Institute of Business Analysis certifications.
  • Pursue the Certified Business Analysis Professional (CBAP®) designation or other related industry professional certifications offered through the IIBA® or PMI®.


All courses are held online and facilitated by an online instructor.


Regular Program - consists of seven courses, ranging from four to eight weeks in duration.  Regular program students are able to complete the program in one year.

Fast-Track Program - Not being offered at this time.

For either program, all courses must be completed within two years.


Regular Program:

Courses are offered throughout the year with a specific start and end date.

Learning is self-paced. Courses include webinars and office hours that may require login at specific times.

Tuition & Fees

Program Declaration

Regular Program Course Fees: From $995 to $1250. 

Regular Program Full Tuition*:  $7,985

*Tuition is comprised of the cumulative cost of individual courses.

Hours of Study

Regular Program:

Six to ten hours per week for each course

Register Now


Comprised of seven required courses in the program, the UBC Certificate in Business Analysis program provides students with a rich and practical learning experience that includes lectures, videos, group discussions, and research and project assignments. Theory-based learning is augmented by case studies and exposure to topics central to current industry practices and standards.

See List of Courses

Strategically designed by a team of industry and academic experts, the program is grounded in industry best practices and applications.  Planning, problem solving, critical thinking – students acquire skills  to be effective in the business analyst role. 

Note: Students are required to have access to flowcharting software such as Microsoft Visio®, PowerPoint® or SmartDraw® to complete some assignments.

Canada BC Job Training Grant

Employers can apply for up to $5,000 per participant available each fiscal. Click here for the most up-to-date information on how to apply.

Regular Program Required Courses

The following sequence is recommended:

Spring / Summer2021

Program curriculum may be subject to change.

Delivery Format HOW IT WORKS
In Class or Blended Learn in-person with your instructor and classmates at scheduled class times.
Online Virtual Learn in an online classroom. Attend scheduled virtual sessions with your instructor and classmates. Fixed start and end dates with access to online curriculum and possibly an online tutor.
Online (100% Online) Learn in an online classroom. Fixed start and end dates with the flexibility to collaborate with your classmates. Optional live virtual sessions and access to an online instructor. 

*Note : The Business Analysis program curriculum has changed.  It has been updated to reflect industry changes. If you are currently in the program and have any questions about your courses, please email


The courses in the UBC Certificate in Business Analysis are developed by qualified professionals with years of teaching and hands-on experience gained in the field.

UBC's online instructors are business professionals experienced in online adult education and skilled in the online facilitation and guidance of students on a one-to-one and group basis. They provide continuous support as well as feedback and assessment through email communication and online discussions, assignments and projects to make sure you get the most out of your learning experience.

Azeema Jamal

Azeema Jamal


Azeema Jamal has over 13 years of experience in the financial services sector with a specialization in risk, underwriting, business process management, strategic planning, business analysis methodologies, call center development, project management, change management and regulatory compliance. She hires and trains business analysts and provides technical advice and expertise to key stakeholders on operational practices, regulations and opportunities for improvement. Azeema has attained a UBC Sauder School of Business Bachelor of Commerce degree along with a UBC Certificate in Business Analysis.

Cindy Jeromin

Cindy Jeromin

Cindy Jeromin has worked in business development with various private and public sector organizations throughout her 35 year career. She currently has her own consulting firm focusing on business development, business continuity, risk management and emergency management activities. She is an instructor and instructional designer for UBC Sauder Continuing Business Studies and an instructor for the Justice Institute of BC. Cindy holds a Master’s degree in Knowledge Management, and is an Associate Business Continuity Planner.

Eunice MacCharles

Eunice MacCharles

Eunice MacCharles has over 20 years experience with large and small scale software development projects across various industries, including banking, telecommunication, professional services, higher education, regulatory bodies and insurance. Eunice holds a Honours BA in History & Philosophy from the University of Toronto, and both the Executive Leadership Certificate and a Certificate in Project Leadership from Cornell University. She is a Certified Business Analyst Professional (CBAP), and a Scaled Agile certified Product Owner/Product Manager (POPM). She is an Advisory Board Member for the annual Vancouver BA World Conference, and was a long serving Board Member of the IIBA Vancouver Chapter.

Hasnain Rizvi

Hasnain Rizvi


Hasnain Rizvi is an acclaimed public speaker, mentor and coach. He has spoken at numerous events nationally and internationally. Hasnain has managed mission critical complex programs and projects for key clients in North America, such as for a Canadian Crown Corporation, the Government of Newfoundland and Labrador, as well as Amdocs where he led a significant Business Transformation Program. He also spent a decade in California leading projects for Fortune 500 companies.

Hasnain is a graduate of Caltech’s Project Management Program.

Li Yang

Li Yang


Li Yang is the principal and owner of iACTConsulting Ltd. which offers business analysis and project management services. Li has over 15 years of experience in both China and Canada in the areas of marketing and sales, project management, and more recently, her discovered passion for business analysis. As a trusted advisor, Li draws from her practical industry knowledge in health care, insurance, banking, transportation, call centre, and non-profit organizations.

Holly Zhang

Holly Zhang

BSc. and MSc. in Computer Engineering, MBA

Holly Zhang has over 25 years of experience in information technology development, business analysis and adult education. She had taught various courses in information technology at university level for six years in China before she came to Canada in 1992. She has been an online instructor for the UBC Sauder Continuing Business Studies’ Business Analysis certificate program since 2013.

Ms. Zhang has worked as a Business Support Analyst and a Business Analyst, and is currently a Senior Business Advisor. Her business analysis experience includes enterprise analysis, business process improvement, requirements elicitation, analysis and documentation, user acceptance testing, system support and change management. She has also managed projects of strategic initiatives, process improvement and information system implementation. She has presented at the Project World BA World conference.

Ms. Zhang mentors and shares experiences with fellow business analysts. She is actively involved in the business analysis community and is the President of IIBA Vancouver Chapter.



Kristen Seer

Kristen Seer

Kristen Seer is a Senior Consultant with Business Rule Solutions, LLC. She has worked as a business analyst with international clients in insurance, finance, retail, pharmaceuticals, energy, telecommunications and public health. Her thirty-year career has encompassed roles as business analyst, rule analyst, process analyst, data analyst, and project manager.

Her practice focuses on helping clients introduce business analysis methodologies and techniques, including setting up centers of excellence, conducting training, mentoring business analysts, facilitating sessions to capture requirements, and redesigning business processes.

Kristen has presented at numerous conferences, including the Building Business Capability Conference, Business Rules Forum (Europe), American Immunization Registry Association (AIRA) National Meeting, BA World, and IIBA chapters in the U.S. and Canada. She has written several articles published in the Business Rule Journal and contributed chapters to the book Business Rules: Management and Execution, published in 2019. She has served as a judge for the Business Rule Excellence Awards.

Edward Hung

Edward Hung

Edward Hung has over 25 years of management experience advancing and advocating business analysis, project management practices, and change management in public and private organizations. As a practitioner, he has successfully delivered enterprise wide, large-scale transformations and high-value projects with a solid track record of setting and delivering strategy. Edward holds undergraduate and graduate degrees in business management. He is currently a Certified Business Analyst Professional (IIBA, CBAP) and Professional in Business Analysis (PMI-PBA). He is a Board Member of IIBA Vancouver Chapter and PMI Canadian West Coast Chapter.


Program Requirements

It is strongly recommended that students be fluent in written and spoken business English.

The award-winning UBC Certificate in Business Analysis is a part-time, 100% online program aligned with the International Institute of Business Analysis™. Experience in business analysis is not required.

Please read the student handbook

How to Register

Registration is done on a course-by-course basis.
Login to register for specific courses at any time. Visa or MasterCard accepted.

How to Declare your Candidacy

The UBC Certificate in Business Analysis consists of seven required courses in the program, delivered online with an online instructor. Before or after taking your first course, you are required to submit a program declaration form.

What is needed to Graduate

To be granted the UBC Certificate in Business Analysis, you must complete the seven required courses and achieve a minimum grade of 60% in each course.  All coursework must be completed within two years.


Open All  

Registration and Fees

Is an application required for the Certificate in Business Analysis program?

The Certificate in Business Analysis program does not require an application. However if you want to pursue the Certicate, you will need to submit a Program Declaration form by the time you have completed the II850 - Business Analysis Fundamentals course.

Please read the Student Handbook.

Online Course Registration

Register online via our secure server using your Visa or MasterCard. You need to create a profile in our system before we can process your online course registration.

Sign In to your account or create a new account.

Once signed in, your name will appear near the top right of your screen.

Add items to your shopping cart and follow the instructions to complete your purchase.

Contact if you have any problems registering online.

What payment options do I have to pay for a course?

All course fees are payable in Canadian dollars. Visa and Mastercard are accepted.

Will I have to pay tax on my course fees?

Fees made payable to UBC Sauder Continuing Business Studies are not subject to tax if they are for courses that are part of a certificate or associate certificate program.

Is it possible to take Business Analysis courses without enrolling in the program?

Yes, you can register for courses without enrolling in the Online program, however, you will still be required to take II850 - Business Analysis Fundamentals before or along with your chosen course.

Can I get a credit towards the certificate for courses I have already taken?

Yes, you can get credit for courses taken within the last two years.

Is there a fee differential for international students?

No, all students pay the same tuition fees.

How do I get a T2202A tax receipt?

Many courses and programs offered by UBC Sauder Continuing Business Studies qualify for non-refundable tax credits and education expense amounts. If the courses or programs you were enrolled in are eligible, you will receive an email notification in February outlining how to obtain your T2202A Tuition, Education and Textbook tax certificate. A T2202A can be used as an official statement for income tax purposes.

I'm a UBC employee. How can I access UBC Sauder Continuing Business Studies courses?

Most UBC employee groups are eligible for tuition fee waivers that reimburse or offset the cost of courses. Please visit the UBC Finance Tuition Fee Benefit website for information on eligibility and instructions on how to use your tuition fee benefit. Since tuition fee benefits for UBC faculty and staff may differ depending on your employee group, please visit the UBC Human Resources Benefits website for information on your eligibility. Do not register for a course prior to submitting your tuition waiver.

If your department or faculty is funding the course, please submit an authorized journal voucher (JV) along with your registration to UBC Sauder Continuing Business Studies.

Will I be required to purchase textbooks and/or other materials?

Books and other materials for the Business Analysis courses are included in the tuition fees. 

Program Completion and Graduation

Are students in Business Analysis program graded?
All courses in the Business Analysis program are graded through activities such as quizzes, assignments, projects and discussion participation.  You must receive a minimum of 60% to pass a course.

What do I receive when I complete the Business Analysis certificate program?

Upon completing the program requirements, participants are awarded a UBC Certificate signed by the President of UBC and the Dean of the UBC Sauder School of Business. The certificate will be sent by mail, along with an official transcript. The time period between submitting a graduation request and receiving the documents in the mail can take up to three months.

Does completion of a UBC certificate program qualify for academic credits towards a diploma or degree program?

No, completion of our non-credit certificate programs cannot be applied towards UBC degree-credit diploma or degree programs at this time. However, some exceptions may apply for programs at other institutions. We recommend you contact the institution to which you are applying regarding their prior learning assessment policies. 

Scheduling, Duration and Workload

When can I start my online course?

Each online course has a specific start and end date.  Prior to 4 pm on the day your online course starts, we will send you an email message providing you with an access link, as well as a username and password to login to the course.

Am I required to be online at specific times?

For the most part, you are in control of your schedule as the online content can be accessed at any time. For courses with assignments and projects, you will receive advance notice of due dates so you can plan accordingly. Some courses have specific online components that require you to login at particular times

How many hours a week do I need to set aside for in-class course work and independent study?

Students should expect to study six to ten hours a week for the regular program and 10 to 15 hours per week for the fast-track program.

Online Learning Format

Will I have an instructor or resource person to support me during the courses?

Yes. Depending on the course you are taking, they could be referred to as online instructors, online tutors, online facilitators, instructional assistants or mentors. Whatever their title, they are experienced online education professionals who will connect with you through email, online discussions, assignments and projects to make sure you get the most out of your online learning experience.

How will I communicate with Online Educators?

Depending on the course, you may communicate by email, online discussion or chat sessions, as well as occasional phone calls.

Are there opportunities to collaborate with other students in the online program?

Yes, the courses provide opportunities for group discussion and team projects.

What is Moodle?

Moodle is the learning management platform used to support the online Business Analysis program. It provides information on orientation, schedules, grades, and instructor contact details, as well as the course curriculum and learning resources.

Professional Designations and Certificates

How can I become CBAP® Certified?

Details regarding the qualifications needed and to register to write the exam can be found on the International Institute of Business Analysis (IIBA) Website. 

What is the difference between the certifications?

UBC Certificate vs CCBA®/CBAP® Certification

UBC Certificate

IIBA Certifications


•Globally recognized professional designations

•Skill building

•Intended to drive consistency among practicing Business Analysts

•Targeted at individuals wanting to work/understand Business Analysis (likely don’t currently)

•Eligibility to write exam based on previous education & work experience

•Based on IIBA BABOK (BA Body of Knowledge) plus practical application of tools, techniques, best practices

•Exam based on IIBA Standards

•Requires annual maintenance – CDUs (and $)

  • Education
  • BA Work Experience
  • BA Volunteer Work


Are there any accommodations for people with medical conditions or disabilities?

Please contact us well in advance of the program start-date for assistance in the event of either of these circumstances.

Where can I get parking or transit information?

Parking and transit information is available on our website.

Who can I contact if I still have questions about the Business Analysis program?

If you are unable to find the information you need on the website, please contact us by phone at 604-822-1420
or e-mail

Share with friends

Sauder Logo UBC Crest AACSB Logo Certificate Program