Business Analysis

Plan. Build. Lead

Business Analysis

UBC Certificate Program

Quick Look

  • Program Cost FROM $7,985
  • Duration 9 to 12 months
  • Format Online
  • Schedule Part-Time


Register Now

Build Your Business Analyst Skillset. Become an Agent of Change.

Today’s business environment is characterized by complexity and change creating an ever-present demand for skilled business analysts. Employing analytical, problem solving, leadership, and communication skills, business analysts facilitate organizational change and deliver value to stakeholders.

Take your career to the next level as you learn the skills and techniques of a professional business analyst. This comprehensive program, which can be completed fully online or through a blended  format, is founded in the industry standards set by the International Institute of Business Analysis (IIBA®) in their Guide to the Business Analysis Body of Knowledge (BABOK®), the Agile Extension to the BABOK Guide and the Project Management Institute (PMI)® Project Management Body of Knowledge (PMBOK® Guide).

Who Should Attend

The Business Analysis program welcomes experienced business professionals seeking to develop or advance their business analysis skillset including current business analysts and business systems analysts; project, product or program managers; financial and operations managers; usability, program and quality assurance analysts, and business process improvement specialists. Prior experience in business analysis or information technology is not necessary.

Click here to hear what our graduates have to say about our programs.

BABOK and IIBA® logo are registered trademarks for the International Institute of Business Analysis.

PMI Registered Education Provider logo, PMBOK, and PMP are registered marks of the Project Management Institute, Inc.

Apply your learning to:

  • Understand business analysis techniques and processes
  • Analyze and synthesize organizational information.
  • Define problems, consider opportunities and recommend a course of action
  • Build a shared understanding between the project team and stakeholders
  • Solve problems and facilitate solutions.
  • Communicate a course of action to achieve organizational goals.
  • Contribute to the bottom line.
  • Acquire Continuing Development Units (CDUs) or Professional Development Units (PDUs), which can be used towards Project Management Institute or International Institute of Business Analysis certifications
  • Pursue the Certified Business Analysis Professional (CBAP®) designation or other related industry professional certifications offered through the IIBA® or PMI®.


All courses are held online and facilitated by an online instructor.


Regular Program - consists of seven courses, ranging from four to eight weeks in duration.  Regular program students are able to complete the program in one year.

Fast-Track Program - Not being offered at this time.

For either program, all courses must be completed within two years.


Regular Program:

Courses are offered throughout the year with a specific start and end date.

Learning is self-paced. Courses include webinars and office hours that may require login at specific times.

Tuition & Fees

Program Declaration Fee: $200 (non-refundable)

Regular Program Course Fees: From $995 to $1250. 

Regular Program Full Tuition*:  $7,985

*Tuition is comprised of the cumulative cost of individual courses plus the program declaration fee.

Hours of Study

Regular Program:

Six to ten hours per week for each course

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Comprised of seven required courses in the regular program and three courses in the Fast-Track program, the UBC Certificate in Business Analysis program provides students with a rich and practical learning experience that includes lectures, videos, group discussions, and research and project assignments. Theory-based learning is augmented by case studies and exposure to topics central to current industry practices and standards.

Strategically designed by a team of industry and academic experts, the program is grounded in industry best practices and applications.  Planning, problem solving, critical thinking – students acquire skills  to be effective in the business analyst role.  

Note: Students are required to have access to flowcharting software such as Microsoft Visio®, PowerPoint® or SmartDraw® to complete some assignments.

Canada BC Job Training Grant

Employers can apply for up to $10,000 per participant available each fiscal. See criteria and how to apply.

Regular Program Required Courses

  • The following sequence is recommended:
Spring / Summer2020

Program curriculum may be subject to change.

*Note : The Business Analysis program curriculum has changed.  It has been updated to reflect industry changes. If you are currently in the program and have any questions about your courses, please email


The courses in the UBC Certificate in Business Analysis are developed by qualified professionals with years of teaching and hands-on experience gained in the field.

UBC's online instructors are business professionals experienced in online adult education and skilled in the online facilitation and guidance of students on a one-to-one and group basis. They provide continuous support as well as feedback and assessment through email communication and online discussions, assignments and projects to make sure you get the most out of your learning experience.

Susan Grubmayr


Susan Grubmayr has worked with Fortune 500 Companies and startups across diverse industries including transportation, health care, telecommunication, information technology, consulting, oil and gas, and finance. She has over 20 years' experience in project, program and vendor management combined with strategic planning and business process design, with a strong integration focus covering eBusiness, Enterprise Application Integration and Business Intelligence. Susan holds a BMath in Math and Computer Science from the University of Waterloo, an MBA in Finance from the University of Calgary and the PMI Project Management Professional designation.

Azeema Jamal


Azeema Jamal has over 13 years of experience in the financial services sector with a specialization in risk, underwriting, business process management, strategic planning, business analysis methodologies, call center development, project management, change management and regulatory compliance. She hires and trains business analysts and provides technical advice and expertise to key stakeholders on operational practices, regulations and opportunities for improvement. Azeema has attained a UBC Sauder School of Business Bachelor of Commerce degree along with a UBC Certificate in Business Analysis.

Cindy Jeromin

Cindy Jeromin has worked in business development with various private and public sector organizations throughout her career and currently works for Port Metro Vancouver as the safety and emergency management coordinator, focusing on risk management and emergency management in general.

Cindy holds a Master’s degree in Knowledge Management, and is an Associate Business Continuity Planner.

Eunice MacCharles

Eunice MacCharles has over 15 years experience with large and small scale software development projects across various industries, including banking, telecommunication, professional services, higher education, and insurance. Eunice holds a Honours BA in History & Philosophy from the University of Toronto, and both the Executive Leadership Certificate and a Certificate in Project Leadership from Cornell University. She is currently a Board Member of the Vancouver Chapter of the IIBA.

Hasnain Rizvi

<b>PMP, CBAP, PMI-ACP, PMI-RMP, PMI-SP, CSM, CISA, CISM, CRISC, CSSGB, CSSBB, CMBB, CPCU, CITP(Fellow), CDIA+, Project+, OPM3 Certified Consultant</b><br>
Hasnain Rizvi is an acclaimed public speaker, mentor and coach. He has spoken at numerous events nationally and internationally. Hasnain has managed mission critical complex programs and projects for key clients in North America, such as for a Canadian Crown Corporation, the Government of Newfoundland and Labrador, as well as Amdocs where he led a significant Business Transformation Program. He also spent a decade in California leading projects for Fortune 500 companies.

Hasnain is a graduate of Caltech’s Project Management Program.

Grace Shi

 MEng, BSc in Computer Engineering (AI/Expert System), MBA, PgMP, PMP

As a practitioner of engagement and delivery management, Grace has more than 20 years hands-on experience and has worked with a number of global industry players. Grace has played some very important roles in a number of very large engagement programs that is where she has gained her valuable management experience of dealing with complexity, uncertainty, dynamics, and lifecycle management. In addition to her classroom-setting academic degree programs teaching experience in higher education incl. UBC Sauder School of Business and SFU Beedie School of Business, Grace has been working with UBC Continuing Business Studies Programs since 2007.

Li Yang


Li Yang is the principal and owner of iACTConsulting Ltd. which offers business analysis and project management services. Li has over 15 years of experience in both China and Canada in the areas of marketing and sales, project management, and more recently, her discovered passion for business analysis. As a trusted advisor, Li draws from her practical industry knowledge in health care, insurance, banking, transportation, call centre, and non-profit organizations.

Holly Zhang

BSc. and MSc. in Computer Engineering, MBA

Holly Zhang has over 25 years of experience in information technology development, business analysis and adult education. She had taught various courses in information technology at university level for six years in China before she came to Canada in 1992. She has been an online instructor for the UBC Sauder Continuing Business Studies’ Business Analysis certificate program since 2013.

Ms. Zhang has worked as a Business Support Analyst and a Business Analyst, and is currently a Senior Business Advisor. Her business analysis experience includes enterprise analysis, business process improvement, requirements elicitation, analysis and documentation, user acceptance testing, system support and change management. She has also managed projects of strategic initiatives, process improvement and information system implementation. She has presented at the Project World BA World conference.

Ms. Zhang mentors and shares experiences with fellow business analysts. She is actively involved in the business analysis community and is the President of IIBA Vancouver Chapter.


Program Requirements

It is strongly recommended that students be fluent in written and spoken business English.

Please read the student handbook

How to Register

Registration is done on a course-by-course basis.
Login to register for specific courses at any time. Visa or MasterCard accepted.

How to Declare your Candidacy

The UBC Certificate in Business Analysis consists of seven required courses in the Regular program and three course bundles in the Fast-Track program, delivered online with an online instructor. Before or after taking your first course, you are required to submit a program declaration form along with a non-refundable fee of $200.  Visa or MasterCard is accepted.

What is needed to Graduate

To be granted the UBC Certificate in Business Analysis, you must complete the seven required courses and achieve a minimum grade of 60% in each course.  All coursework must be completed within two years.


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Registration and Fees

Is an application required for the Certificate in Business Analysis program?

The Certificate in Business Analysis program does not require an application. However if you want to pursue the Certicate, you will need to submit a Program Declaration form and  a $200 non-refundable program declaration fee by the time you have completed the II850 - Business Analysis Fundamentals course.

Please read the Student Handbook.

Online Course Registration

Register online via our secure server using your Visa or MasterCard. You need to create a profile in our system before we can process your online course registration.

Sign In to your account or create a new account.

Once signed in, your name will appear near the top right of your screen.

Add items to your shopping cart and follow the instructions to complete your purchase.

Contact if you have any problems registering online.

What payment options do I have to pay for a course?

All course fees are payable in Canadian dollars. Visa and Mastercard are accepted.

Will I have to pay tax on my course fees?

Fees made payable to UBC Sauder Continuing Business Studies are not subject to tax if they are for courses that are part of a certificate or associate certificate program.

Is it possible to take Business Analysis courses without enrolling in the program?

Yes, you can register for courses without enrolling in the Online program, however, you will still be required to take II850 - Business Analysis Fundamentals before or along with your chosen course.

Can I get a credit towards the certificate for courses I have already taken?

Yes, you can get credit for courses taken within the last two years.

Is there a fee differential for international students?

No, all students pay the same tuition fees.

How do I get a T2202A tax receipt?

Many courses and programs offered by UBC Sauder Continuing Business Studies qualify for non-refundable tax credits and education expense amounts. If the courses or programs you were enrolled in are eligible, you will receive an email notification in February outlining how to obtain your T2202A Tuition, Education and Textbook tax certificate. A T2202A can be used as an official statement for income tax purposes.

I'm a UBC employee. How can I access UBC Sauder Continuing Business Studies courses?

Most UBC employee groups are eligible for tuition fee waivers that reimburse or offset the cost of courses. Please visit the UBC Finance Tuition Fee Benefit website for information on eligibility and instructions on how to use your tuition fee benefit. Since tuition fee benefits for UBC faculty and staff may differ depending on your employee group, please visit the UBC Human Resources Benefits website for information on your eligibility. Do not register for a course prior to submitting your tuition waiver.

If your department or faculty is funding the course, please submit an authorized journal voucher (JV) along with your registration to UBC Sauder Continuing Business Studies.

Will I be required to purchase textbooks and/or other materials?

Books and other materials for the Business Analysis courses are included in the tuition fees. 

Program Completion and Graduation

Are students in Business Analysis program graded?
All courses in the Business Analysis program are graded through activities such as quizzes, assignments, projects and discussion participation.  You must receive a minimum of 60% to pass a course.

What do I receive when I complete the Business Analysis certificate program?

Upon completing the program requirements, participants are awarded a UBC Certificate signed by the President of UBC and the Dean of the UBC Sauder School of Business. The certificate will be sent by mail, along with an official transcript. The time period between submitting a graduation request and receiving the documents in the mail can take up to three months.

Does completion of a UBC certificate program qualify for academic credits towards a diploma or degree program?

No, completion of our non-credit certificate programs cannot be applied towards UBC degree-credit diploma or degree programs at this time. However, some exceptions may apply for programs at other institutions. We recommend you contact the institution to which you are applying regarding their prior learning assessment policies. 

Scheduling, Duration and Workload

When can I start my online course?

Each online course has a specific start and end date.  Prior to 4 pm on the day your online course starts, we will send you an email message providing you with an access link, as well as a username and password to login to the course.

Am I required to be online at specific times?

For the most part, you are in control of your schedule as the online content can be accessed at any time. For courses with assignments and projects, you will receive advance notice of due dates so you can plan accordingly. Some courses have specific online components that require you to login at particular times

How many hours a week do I need to set aside for in-class course work and independent study?

Students should expect to study six to ten hours a week for the regular program and 10 to 15 hours per week for the fast-track program.

Online Learning Format

Will I have an instructor or resource person to support me during the courses?

Yes. Depending on the course you are taking, they could be referred to as online instructors, online tutors, online facilitators, instructional assistants or mentors. Whatever their title, they are experienced online education professionals who will connect with you through email, online discussions, assignments and projects to make sure you get the most out of your online learning experience.

How will I communicate with Online Educators?

Depending on the course, you may communicate by email, online discussion or chat sessions, as well as occasional phone calls.

Are there opportunities to collaborate with other students in the online program?

Yes, the courses provide opportunities for group discussion and team projects.

What is Moodle?

Moodle is the learning management platform used to support the online Business Analysis program. It provides information on orientation, schedules, grades, and instructor contact details, as well as the course curriculum and learning resources.

Professional Designations and Certificates

How can I become CBAP® Certified?

Details regarding the qualifications needed and to register to write the exam can be found on the International Institute of Business Analysis (IIBA) Website. 


Are there any accommodations for people with medical conditions or disabilities?

Please contact us well in advance of the program start-date for assistance in the event of either of these circumstances.

Where can I get parking or transit information?

Parking and transit information is available on our website.

Who can I contact if I still have questions about the Business Analysis program?

If you are unable to find the information you need on the website, please contact us by phone at 604-822-1420
or e-mail

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