Change Management and Process Implementation

Develop a unique skill set that puts you ahead of the average business analyst. Within the organizational context, identify business concerns through requirements gathering and analysis, then propose and model effective solutions with measurable reportable outcomes. Discover how to test and forecast key metrics, validate outcomes against previous models and metrics, report on outcomes to stakeholders and, as appropriate, propose a change in management strategies. The course also employs several templates and guides that you can continue to use in your career as a business analyst.

Curriculum topics include:

  • Modelling (How and Why)
  • Metrics (Theory and Application)
  • Key Value Areas and Performance Objectives
  • Change Management (Theory and Application)
  • Requirements Elicitation
  • Outcomes (Forecasting, Validating and Testing)

Earn 36 PDUs/36 CDUs

IIBA® is registered trademark owned by the International Institute of Business Analysis.

This course can be applied to the UBC Certificate in Business Analysis and the UBC Certificate in Project Management (Part-Time).

Course Format

The format of this course is 100% online. Prior to 4pm PST on the start date of the course, an email will be sent to all registered students containing instructions on how to access the online Learning Management System.

Available Sessions

Open all | Close all

Oct 24-Dec 4, 2017 | Online | $1035.00

Format: Online
Code: II856F17A
Oct 24-Dec 4, 2017

1nstructor: Cindy Jeromin


Fees / Tuition

Type Fee Tax Total
$1035.00 $0.00 $1035.00

Mar 13-Apr 23, 2018 | Online | $1035.00

Format: Online
Code: II856W18A
Mar 13-Apr 23, 2018

1nstructor: Li Yang


Fees / Tuition

Type Fee Tax Total
$1035.00 $0.00 $1035.00

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