Business Analysis Effective Communication

Develop writing skills that meet communication best practices in the context of a BA role.  In a clear, concise, and compelling manner learn to produce documents that are accessible and understandable to non-technical audiences. Effectively communicate findings and provide feedback that satisfies both internal and external reporting standards. In addition to business writing and editing, create other forms of visual and Web 2.0 communications and presentations.

Curriculum topics include:

  • Knowing your audience
  • The writing process
  • Writing for Business Analysis
  • Visual Elements
  • Effective Presentations
  • Electronic Resources

Earn 48 PDUs/40 CDUs

This course can be applied to the UBC Certificate in Business Analysis.

Course Format

The format of this course is 100% online. Prior to 4pm PST on the start date of the course, an email will be sent to all registered students containing instructions on how to access the online Learning Management System.


Available Sessions

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Please note: This course has one or more prerequisites that need to be completed prior to registration. If you have completed the required course(s), but cannot add the course to your cart for any reason, contact us by phone or email so we can help you complete your registration. You can also read our Registration FAQs for troubleshooting tips.

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