At a Glance
Delivery Style
Online
Duration
6 weeks
Hours of Study
6-10/week
Fee
$1250
40/36
Next Start
May 2
Effective communication skills promote cooperation, productivity, and teamwork. As a Business Analyst, you are required to interact with a variety of internal, external, technical, and non-technical stakeholders. This course focuses on best practices for written, visual, and non-verbal communication and interactions to build successful relationships with all stakeholders.
Learning Outcomes
- Identify your audience and apply communication best practices to various stakeholder groups.
- Construct clear, concise, and compelling documents that are accessible and understandable to non-technical audiences.
- Develop effective visuals that convey key messaging in a memorable way.
- Create presentations that engage your audience.
- Build listening, active listening, facilitation, and negotiation skills through awareness and practice.
Earn a digital badge that highlights your competencies acquired in this course.
Learn more
Applies to the following Certificate(s)
Registration Details
Blended
In-person with instructors and classmates combined with self-paced instruction
In-person with instructors and classmates combined with self-paced instruction
Live Online
Online classroom-style interaction in real time combined with self-paced instruction
Online classroom-style interaction in real time combined with self-paced instruction
Online
Self-paced learning with flexibility to collaborate
Self-paced learning with flexibility to collaborate